Jeenie: 24/7 Live Interpreting4.15.3

Jeenie’s innovative approach to mobile interpreting is solving the world’s modern communication problems. Jeenie’s Direct To Interpreter platform (DTI) connects clients to a live, qualified interpreter over video or audio in seconds. No need to purchase additional equipment - the platform is built to work on devices you already own, including your smartphone. That means Jeenie interpreters can go where you go...24/7.
Leveraging a direct relationship with our vast pool of credentialed and qualified experienced interpreters, Jeenie is obsessed with delivering quality along with fast response times in over 300 languages.

Our powerful, virtual interpreting platform helps businesses AND individuals communicate anywhere, anytime, in any situation. Jeenie provides HIPAA-trained and vetted interpreters to support the most complex industries: Healthcare, migration and refugee support, legal and social services, education, and more.
WITH JEENIE YOU GET:
. On-Demand video and audio calls (VRI & OPI)
. Fast connection times (less than 13 second average across all languages)
. Support in over 300 languages (including American Sign Language)
ON A PLATFORM THAT IS:
. Intuitive: Easy to use, two taps to connect
. Fast: Our Direct To Interpreter platform connects you in seconds
. Open: Add interpreters into your existing video platforms (Zoom, Doxy, MS Teams, Google Meet, and more)
. Inclusive: We are experts in Rare & Indigenous languages
. Simple: The same per-minute price for video and audio calls
. Qualified: Only credentialed, experienced interpreters
. Flexible: Use on any device (mobile, tablet, computer, landline)
. Scalable: From a single user to 1,000+
BUSINESS ACCOUNTS INCLUDE:
. Experienced, HIPAA-trained medical interpreters
. Real-time usage reporting & data export
. Advanced interpreter scheduling
PREMIUM BUSINESS ACCOUNTS ALSO INCLUDE:
. Custom, white-glove onboarding support
. Dedicated Account Manager
. User and account management
. Monthly financial reporting
. TeleJeenie(TM) (OPI): landline integration and call center support
UNPARALLELED MEDICAL INTERPRETERS
When interpreting for the healthcare industry, seconds count and accuracy is essential. That’s why thousands of healthcare providers trust Jeenie. We attract and retain the best HIPAA-trained, medically-qualified interpreters in the world, providing effective communication between healthcare providers and their patients with Limited English Proficiency (LEP). Everyday, Jeenie interpreters improve communication around medical symptoms, diagnosis, and treatment, to ensure more effective patient outcomes and increased health equity.

Version History maintenance release 4.15.3 6d ago - Enhancements across the Jeenie linguist mobile experience, including the Linguist Dashboard, Waiting Room, and Session
- Enhancements to the customer and guest mobile Session experience 4.15.1 Oct 4 Bug fixes and improvements 4.14.1 Sep 15 This release contains participant management enhancements and stability improvements. 4.14.0 Sep 1 Bug fixes and improvements 4.13.0 Aug 25 Maintenance Release 4.12.3 Aug 17 - Bug fixes and improvements 4.12.2 Aug 2 This release contains session duration enhancements and stability improvements. 4.12.0 Jul 1 maintenance release 4.11.1 Jun 25 maintenance release 4.11.0 Jun 23 maintenance release 4.10.0 Jun 4 maintenance release 4.9.4 Jun 1 maintenance release 4.8.1 May 15 maintenance release 4.8.0 May 8 Maintenance Release 4.7.1 May 7 maintenance release 4.7.0 May 4 maintenance release 4.6.1 Apr 20 This release includes
- added session ID to call details screen
- added guest participant management features 4.6.0 Apr 17 maintenance release 4.5.0 Apr 10 maintenance release 4.4.3 Mar 31 maintenance release 4.4.2 Mar 27 maintenance release 4.4.1 Mar 25 Added athenahealth as an option for BYOL 4.4.0 Mar 6 maintenance release 4.3.0 Mar 3 maintenance release 4.2.3 Feb 20